Privacy Policy
Fibra Brandt GmbH respects your privacy and will do everything to protect your personal information. Your personal details will be processed by us in accordance with the General Data Protection Regulation (GDPR) and other (inter)national applicable laws and regulations. In this privacy statement, we are informing you about how we collect your personal data and how we use and protect this information.
Because your privacy enjoys our constant attention, we reserve the right to modify this privacy statement when new developments may require that. We advise you to regularly consult this privacy statement on our web page so you will be aware of any changes.
Personal Data
We may collect and process personal data such as:
- Name, address, telephone number, and email address
- Company details and VAT number (for business customers)
- Payment and invoicing details
- Order history and communication with us
- Technical data such as IP address, browser type, and browsing behavior on our website
We only collect personal data that is necessary for the purposes described below
Purpose of Processing
We use your personal data for:
- Processing and delivering your orders
- Handling payments and invoices
- Responding to your inquiries and providing customer support
- Maintaining our business relationship with customers and suppliers
- Compliance with legal obligations (e.g., tax regulations)
-
Improving our website and services
Legal Basis
The processing of your personal data is based on one of the following legal grounds:
- Performance of a contract
- Compliance with a legal obligation
- Legitimate business interests (such as customer service, fraud prevention, or marketing to existing customers)
-
Your consent (when applicable, e.g., newsletter subscription)
Data Retention
We do not store your personal data longer than necessary. Retention periods depend on the type of data and the purpose of processing. For example, financial records are kept in accordance with statutory tax retention periods.
Sharing of Data
Fibra Brandt GmbH will never sell your data. We only share your personal information with third parties when:
- This is necessary to execute our agreement (e.g., shipping partners, payment providers)
- We are legally obliged to do so
- We use processors who handle data on our behalf under GDPR-compliant agreements
Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent (where applicable)
- Data portability
You can exercise these rights by contacting us.
